About
Bio
Brittany Hodak argues that brands must move beyond "good" to "super" to prevent customer apathy and attrition in the modern economy. Her insights focus on the "Human Experience (HX)" model, where consistent, small, and intentional actions create lasting, non-neutral customer impressions.
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Location
United States of America
Frequency
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Circulation
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Sectors
Thought Leadership & Best Practices, CRM-Customer Relationship Management, Customer Service, Digital Marketing & SEO
Bio
Brittany Hodak argues that brands must move beyond "good" to "super" to prevent customer apathy and attrition in the modern economy. Her insights focus on the "Human Experience (HX)" model, where consistent, small, and intentional actions create lasting, non-neutral customer impressions.
Website
Social media
Location
Frequency
Circulation
Sectors
Thought Leadership & Best Practices, CRM-Customer Relationship Management, Customer Service, Digital Marketing & SEO
Most recent articles by Brittany Hodak Blog
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