Bio

Matt Vartabedian is the Senior Editor at No Jitter, focusing on enterprise communications and collaboration technologies, including contact center, digital workplace and various AI technologies as it relates to those primary areas. He is based in the Chicagoland area. He also covers contact center, contact center as a service, unified communications, unified communications as a service, enterprise collaboration and/or digital workplace, generative AI, predictive AI and agentic AI. Also covers customer experience (CX) and customer service.